- Service Request Form (link to Word version) or (link to PDF version)
- Consent for Service and Information Sharing Form (link to PDF)
Meet our team members!
Pauline Peddle is our Deaf and Hard of Hearing Support Teacher. Most recently, Pauline was teaching at Westminster Elementary School and prior to that at Coalhurst Elementary. She has an extensive background in literacy and inclusion. Pauline is working on her DHH Special Education degree, 5 courses in, through University of Northern Colorado. She looks forward to working with teachers to support the academic and social development of students with hearing challenges.
Lisa Gokstorp has joined the Low Incidence Team as our Educational Audiologist, enhancing the supports available for children / youth with hearing challenges.
Lisa’s educational background includes a Master of Science (Audiology) from University of Western Ontario and a Doctor of Audiology through Central Michigan University. She has most recently been working at the Alberta Children’s Hospital in the Cochlear Implant and ENT clinics.
Lisa and Pauline work closely together, however each has a different area of expertise. As a guide, Lisa’s area of focus will be hearing equipment, systems, and acoustical management including the opportunity to provide in-service sessions for school / community teams. Pauline’s area of focus will be instructional strategies, curriculum, and program planning. Both Lisa and Pauline will work in collaboration with school-based and regional multi-disciplinary teams. They are both based in the SWRCSD Low Incidence Team office at Palliser working Tuesdays and Wednesdays each week.
Click to view Lisa and Pauline’s contact information.
The following information is provided to connect you with support for FM Systems:
| For Family-Owned FM System support | |
| Charlotte Ellis, M.ClSc, R.Aud, Aud (C) Registered Audiologist Soundwave Hearing Care Calgary and Lethbridge, AB. Tel: 1-866-402-5552 www.soundwavehearing.com | Contact Charlotte for: - repairs - ordering parts to go with your personal FM system that are lost or damaged |
| For School-Owned FM System support | |
| Phonak Canada Phone: 1 (800) 876-1167 | Contact Phonak for: - questions about the FM system - when the FM system is not working - ordering or replacing parts for the FM system The Customer Support team is trained to trouble-shoot equipment and walk you through the order and/or repair processes |
| Links to User Guides | |
 | Zoom Link FM System User Guide - PDF |
 | Easy Link FM System User Guide - PDF |
 | Roger Inspiro Microphone User Guide - PDF |